Last updated: 2026-05-07
Grow Flourish Achieve operates the website located at:
https://growflourishachieve.ca
This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, or contact us.
Who We Are
This website is operated by Grow Flourish Achieve, based in Ontario, Canada.
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us through our contact page:
https://growflourishachieve.ca/contact/
Information We Collect
We collect personal information when you use our website, place an order, sign up for communications, contact us, or interact with our store.
Personal information is collected only where needed to provide our website, products, services, communications, customer support, security, and related business functions.
Information Collected During Checkout
When you purchase from us, we may collect the following information:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment-related information
- IP address
- Browser type
- Location information used for estimating taxes and shipping
We use this information to process and fulfill your order, calculate taxes and shipping, process payments, prevent fraud, respond to customer service requests, and comply with legal, tax, and accounting obligations.
Our website uses guest checkout only. Customers do not create accounts on this website.
WooCommerce Store Data
While you visit our website, our store may track:
- Products you have viewed
- Cart contents
- Location, IP address, and browser type for purposes such as estimating taxes and shipping
- Shipping information entered during checkout
We use cookies to keep track of cart contents while you browse the site.
We generally retain order information for as long as necessary for business, tax, accounting, legal, and administrative purposes. This may include your name, email address, billing address, shipping address, and order details.
Payments
We accept payments through Stripe.
When processing payments, some of your information is passed to Stripe, including information required to process or support the payment, such as the purchase total, billing details, and payment information.
We do not store full credit card details on our website.
You can review Stripe’s privacy policy here:
Shipping
We use Canada Post for shipping quotes and/or shipping-related services.
Information such as your shipping address may be used to calculate shipping rates and fulfill your order.
You can review Canada Post’s privacy information here:
Contact Forms
If you contact us through our website, we collect the information you provide in the form, such as your name, email address, message, and any other information you choose to include.
We use this information to respond to your inquiry and provide customer support.
Marketing
We may collect your name and email address if you choose to sign up for communications such as monthly e-devotionals, newsletters, updates, or other email communications.
We will only send marketing or subscription-based communications if you have chosen to receive them or otherwise provided consent. You may unsubscribe or withdraw your consent at any time using the unsubscribe link included in our emails, where available, or by contacting us through our contact page.
Email Delivery
We use a third-party email delivery service to help send transactional and administrative emails from the website.
This may include emails related to:
- Order confirmations
- Shipping updates
- Customer service messages
- Website notifications
- Administrative emails
Information such as your email address, message content, delivery status, and related technical details may be processed by this service to deliver emails reliably and monitor delivery performance.
We use Postmark for email delivery.
You can review Postmark’s privacy policy here:
https://postmarkapp.com/privacy-policy
Analytics
We use Google Analytics to help us understand how visitors use our website and to improve the website experience.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser information
- Approximate location
- Referral source
- Interactions with the website
Google may process this information in accordance with its own privacy policies.
You can review Google’s privacy policy here:
https://policies.google.com/privacy
Cookies
Our website uses cookies and similar technologies to support website functionality, improve user experience, process store activity, and understand website usage.
Cookies may be used for purposes such as:
- Keeping track of cart contents
- Remembering checkout-related information
- Estimating taxes and shipping
- Security and fraud prevention
- Website analytics
- Administrative login and website management functions
Because this website does not allow customer accounts or public comments, cookies related to customer logins, saved comment details, or user profiles do not apply to regular website visitors or customers.
External Links and Embedded Content
Our website may contain links to third-party websites or services, including external booking services such as Jane. When you click these links, you may leave our website. Any information you provide to those third-party services is collected and processed according to their own privacy policies.
If you use an external booking service to book an appointment or provide health-related information, that information may be subject to additional privacy obligations, including applicable health privacy laws such as Ontario’s Personal Health Information Protection Act.
Pages on this website may also include embedded content, such as videos, images, maps, or other content from third-party websites.
Embedded content from other websites behaves in the same way as if you visited the third-party website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Security
We use security tools and practices to help protect the website from malicious activity, unauthorized access, spam, fraud, and other security threats.
Security-related data may include:
- IP addresses
- Usernames used in login attempts
- User IDs for logged-in administrative users
- Records of suspicious activity
- Requests for suspicious URLs
- Login and logout activity
- Changes to website content or settings
- Other technical information used to monitor and protect the website
This information is used to secure the website, detect or prevent malicious activity, investigate technical issues, and maintain the integrity of the website.
Some security-related data may be processed by third-party service providers that help us monitor, protect, and maintain the website.
Backups
We use backup tools to create backups of website files and/or the website database.
Backups may include website data such as:
- Order records
- Website settings
- Administrative user information
- Database content
- Uploaded website files
- Other website-related information
Backups are used to restore the website in the event of data loss, technical issues, or security incidents.
Website backups are stored with Dropbox.
You can review Dropbox’s privacy policy here:
https://www.dropbox.com/privacy
Who Has Access to Your Information
Authorized members of our team may access the information you provide to us.
For example, website administrators and store managers may access:
- Order information, including what was purchased and where it should be sent
- Customer information, such as name, email address, billing address, and shipping address
This access is used to fulfill orders, process refunds, provide customer support, maintain the website, and comply with business and legal obligations.
Who We Share Your Information With
We share personal information only as needed to operate the website, process orders, provide services, and meet legal or administrative requirements.
This may include sharing information with:
- Payment processors, such as Stripe
- Shipping providers, such as Canada Post
- Email delivery providers, such as Postmark
- Website analytics providers, such as Google Analytics
- Website security, hosting, maintenance, and backup providers
- Professional advisors, if required for legal, accounting, or business purposes
- Government, regulatory, or law enforcement authorities where required by law
We do not sell your personal information.
How Long We Retain Your Information
We retain personal information only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Order information may be retained for business, tax, accounting, legal, and administrative purposes.
Contact form submissions may be retained as long as necessary to respond to your inquiry and maintain appropriate business records.
Security logs, technical records, and backup files may be retained for as long as reasonably necessary for website security, troubleshooting, business continuity, legal, or administrative purposes.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you.
You may also contact us if you have questions about how your information is collected, used, or stored.
Please note that we may be required to retain certain information for legal, tax, accounting, security, or administrative purposes.
To make a privacy-related request, please contact us through:
https://growflourishachieve.ca/contact/
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, plugins, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last updated” date.